Shipping Policy

Last Updated: May 8, 2026

Thank you for shopping with Sidfiy. We are committed to delivering your orders quickly and safely across India. Please read our Shipping Policy carefully for information regarding order processing, shipping timelines, and delivery.

1. Order Processing

• Orders are usually processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You will receive an order confirmation email/message once your order is successfully placed.

2. Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary depending on courier availability, weather conditions, or unforeseen circumstances.

3. Shipping Charges

• We offer Free Shipping on selected products or promotional offers.
• Any applicable shipping charges will be displayed at checkout before payment.

4. Order Tracking

Once your order is shipped:

• A tracking ID and courier details will be shared via email, SMS, or WhatsApp.
• Customers can track their shipment using the provided tracking information.

5. Delayed or Failed Deliveries

While we work with trusted courier partners, delays may occasionally occur due to:

• Incorrect shipping address
• Customer unavailable during delivery
• Natural disasters or transportation disruptions
• High order volume during festivals or sales

If your order is significantly delayed, please contact our support team.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-dispatch.
• We are not responsible for delays caused by incorrect customer details.

7. Damaged Packages

If your package arrives damaged:

• Please record an unboxing video and take clear photos immediately.
• Contact us within 48 hours of delivery with proof of damage.

8. International Shipping

Currently, Sidfiy ships only within India unless otherwise stated on the website.

9. Contact Us

For shipping-related questions or support:

Sidfiy Support Team
Email: sidfiynkya@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST

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By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.